Dash Cam Not Connecting to WiFi? Quick Fixes You Need to Know

Dash Cam Not Connecting to WiFi? Quick Fixes You Need to Know

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Time to read 7 min


It is never fun when your dash cam not connecting to Wi-Fi becomes a problem. You expect your dash cam to link easily to your phone any time you want to grab a video or change a setting. When the connection fails, it can make you feel stuck. This is common, but you can handle it. There are always fixes to help your dash cam Wi-Fi work again. You will see that solving this can be easy and you do not need to stress over it.

The Universal First Fix: Airplane Mode


Before you try anything else, there is a simple step that could get you out of trouble. If your dash cam not connecting to Wi-Fi is your issue, your phone's Wi-Fi might just need a reset. You can turn on Airplane Mode, pause for half a minute, then turn it off. This small step can freshen your phone's network. Often, it will help your phone talk to your dash cam's Wi-Fi again.

Common Reasons for Dash Cam Wi-Fi Connection Failure


If your dash cam still will not link after the first step, do not worry. You are not alone. There could be other clear reasons your dash cam not connecting to Wi-Fi. Your phone could be trying to join your home Wi-Fi and not your camera. Maybe you stood too far from your car. Sometimes it's the wrong password or your app is old. Even your memory card can affect things. Each reason can be fixed with the right steps.

Fix 1: Ensuring Correct Wi-Fi Network Selection


When your phone will not link to your dash cam, your phone might be trying to use the wrong Wi-Fi. Each dash cam like Redtiger dash cams, makes its own Wi-Fi network. You need to pick this special network in your Wi-Fi list. Home or cafe Wi-Fi does not help. Always look for the dash cam's network name. This is called the SSID and you will find it in the camera manual or printed on the device.

Forgetting Other Networks


Some phones will jump back to a stronger Wi-Fi signal like your house Wi-Fi if you are close to both. That can make your dash cam not connecting to Wi-Fi happen again and again. If you want to stop this, tap on other networks and pick "Forget". Your phone will then hold its link to your dash cam. This means the connection between your camera and phone stays set which keeps things simple for you.

Fix 2: Checking Wi-Fi Range and Signal Strength


Distance can make a big difference when connecting your phone to your dash cam. Some dash cam only sends their Wi-Fi about 10 meters (or 30 feet). If you stand outside your car, behind metal or dark glass, the Wi-Fi can slip away. You need to be near your camera for the strongest signal. Your connection will be smoother if you sit in your car.

Minimizing Interference


You might not think about it much, but sitting closer to your dash cam can stop things from blocking the Wi-Fi. If you find it easy to get a signal when you are inside the car but lose it as soon as you walk away, it proves the signal is weak farther away. If you can be inside your car each time you link your phone to your dash cam, you make your connection stronger and more reliable.

Fix 3: Verifying Wi-Fi Password


Small errors can block your link to your dash cam. You can type the wrong Wi-Fi password by mistake. These passwords use both capital and small letters, so they must be just right. You can usually find the default password in your Redtiger manual or on the camera itself. A common password is "12345678", but you should always check your camera's label or instructions before you try it.

Double-Checking the SSID


You also need to pick the right SSID or Wi-Fi name. Your phone will see many networks and some could look alike. Always make sure you tap the name that matches your dash cam's instructions. If you ever change your password or network name at some point and forget it, use your dash cam's reset function to go back to the default setting. This lets you try again from scratch.

Fix 4: Verifying Network Band Compatibility (2.4GHz vs. 5GHz)


Some dash cam loves the 2.4GHz Wi-Fi band. Most dash cams and even many smartphones use this old but tough band. Your phone may look for faster 5GHz Wi-Fi, but this will not work for most dash cams. It is a simple step, but your dash cam not connecting to Wi-Fi could mean your phone is hunting for the wrong band. Check that your phone can join a 2.4GHz network.


Feature
2.4GHz Wi-Fi Band
5GHz Wi-Fi Band
Compatibility
Works with most dash cams and older Wi-Fi devices
Used with newer tech, not dash cams
Range
Longer range goes through car walls and windows well
Shorter, blocked by walls and objects
Interference
Many devices use it, so it gets crowded sometimes
Fewer users, less signal crowding


Check your phone's network settings if you need to. Make sure you can see 2.4GHz Wi-Fi. If not, adjust the settings until you do.

Fix 5: Updating Dash Cam Firmware and Mobile App


Old firmware or apps can cause some problems. The new updates make your dash cam and phone app work better together. Redtiger and other good dash cam brands often release new updates of their cameras and apps. These fix small errors, add good features and often solve Wi-Fi issues. Sometimes the app and the dash cam do not match up if one is old and one is new.

How to Update?


Go to Redtiger's website for your latest dash cam firmware. You will place it on a MicroSD card, put it in your camera and follow setup steps. For your app, check your phone's app store (Apple or Google) and get the update. Updates keep your camera sharp, your app useful and stop your dash cam not connecting to Wi-Fi again.

Fix 6: Resetting Your Dash Cam's Network Configuration


Stubborn problems can hide in your dash cam's network settings. Sometimes, your camera needs a network reset to clear old errors. If you try everything and your dash cam not connecting to Wi-Fi, a reset puts your network back to the way it came from the factory. This will clear passwords or settings you changed. Your videos will still stay on your card.

How to Perform a Reset?


Take a pin or small paperclip, press the reset button hidden on your dash cam and wait a few seconds for it to turn off and on. Some Redtiger models let you use the menu to find a "factory reset" option. Start by checking your manual for steps that match your model. Once the reset is done, the default password is used again, so you can connect cleanly.

Read more: How to Reset Dash Cam

Fix 7: Checking MicroSD Card Status


A MicroSD card problem might not seem like a Wi-Fi problem, but they are connected. Your dash cam does a lot at once, recording video and letting your phone link up. If your MicroSD card is broken or slow, it can make your dash cam freeze or disconnect from Wi-Fi. Good recording needs a good card.

Formatting or Replacing the Card


You want the best from your dash cam, so you need a healthy card. On your dash cam's screen or with your computer, format the card to clear it. This can fix errors. If the card still acts strange or if it's stuck on "write protect", replace it. High-quality, high-endurance cards mean your Redtiger dash cam will not stop working when you need it most.

Read more: How to Format SD Cards for a Dash Cam

Fix 8: Granting Required App Permissions


If your dash cam's app cannot work as it should, missing permissions might be behind your dash cam not connecting to Wi-Fi. Apps need certain access, so you can connect, see, download and save files between your camera and your phone. Missing permissions can freeze your connection or drop files.


Permission
Why iOS Needs It
Why Android Needs It
Local Network
Finds Wi-Fi devices like your dash cam
Links directly to your dash cam
Photos
Lets you save dash cam pictures and videos
Lets you save footage to your phone
Cellular Data
Keeps your phone working off the dash cam Wi-Fi
Handles app tasks with no internet
Location
Finds Wi-Fi networks and tags your videos
Finds networks with your phone nearby


It is easy to check permissions. Open your phone settings, look for your dash cam app and turn on any permissions the app needs. When you are done, restart your app and try connecting again.

When to Contact Support: Ruling Out Hardware Issues


If you have walked through all these simple steps and your dash cam is still not connected to Wi-Fi, it might have a problem inside. The Wi-Fi part inside might have broken down or stopped working properly. When that happens, more troubleshooting will not help.

If your Redtiger dash cam still does not link, you can call or write to Redtiger support. When you do, have all your tries at fixes written down, so the support person can see what you have tried. If your dash cam has a real hardware issue, Redtiger can help you fix it or replace it, so you can get back to using your dash cam the way you want.